※ Application Requirements: Please submit your resume and portfolio. 

Your portfolio should highlight the problem, your role, design rationale, collaboration with engineers, and outcomes, alongside the final designs.

About Team,

At Rakuten Maritime, our vision is to accelerate secure maritime digitalization by helping the industry adopt digital technologies with confidence. We put customers at the heart of product development, designing and reimagining our services around their needs, workflows, and challenges. We continuously listen, learn, and improve to deliver intuitive experiences, meaningful value, and lasting customer satisfaction.

Our services connect maritime stakeholders, simplify complex workflows, and strengthen cybersecurity and operational resilience.

Job Summary

We are looking for a Product Designer to shape the user experience of our maritime B2B SaaS platform, translating complex workflows and technical data into clear, intuitive interfaces. You will take ownership of the design process from customer discovery and problem definition to UX/UI design, implementation support, and continuous improvement. Working closely with product managers and engineers, you will help define product requirements, guide design decisions, and ensure that the delivered experience meets customer needs. You will also build a scalable design system and maintain design quality as the product grows.

Responsibilities

• Understand customers: Conduct interviews and usability testing to identify user needs, workflow challenges, and improvement opportunities
• Shape product requirements: Collaborate with product managers and engineers to define problems, clarify requirements, and prioritize solutions
• Design end-to-end experiences: Create information architectures, user flows, wireframes, prototypes, and detailed UI designs
• Simplify complex workflows: Design dashboards, data tables, search and filtering, role-based access, and workflows involving multiple stakeholders
• Build a consistent design foundation: Develop and maintain reusable components, interaction patterns, and design guidelines
• Support implementation: Provide clear specifications covering interactions, screen states, and edge cases, and collaborate with engineers throughout development
• Ensure design quality: Review implemented features and conduct design QA to maintain usability and consistency before release
• Drive continuous improvement: Use customer feedback and product usage data to evaluate outcomes and improve the product experience

Minimum Qualifications

• +8 years of experience designing web-based products from discovery through implementation and release
• Ability to translate complex business requirements into clear information architectures and user flows
• Strong UX/UI design skills, including experience with data-intensive interfaces such as dashboards, tables, and forms
• Proficiency in Figma or similar design tools for prototyping and component design
• Experience building, maintaining, or working with design systems
• Ability to explain design decisions and collaborate effectively with product managers and engineers
• A portfolio demonstrating your problem-solving process, contribution, and design outcomes

Preferred Qualifications

• Experience in designing B2B SaaS products or enterprise applications
• Experience with or an interest in maritime operations, industrial systems, cybersecurity, or compliance products
• Experience in designing role-based access and workflows involving multiple organizations or stakeholders
• Experience in conducting customer research, usability testing, and analyzing product usage data
• Experience in establishing the UX direction and design system for an early-stage product
• Basic understanding of HTML, CSS, and web front-end development

Recruitment Process

Notifications

• Those who have no disqualification for overseas travel (must have completed or be exempt from military service)
• Persons with disabilities and persons eligible for national protection will be given preferential treatment in accordance with relevant laws when providing support.
• All positions have a probationary period of three months, and the probationary contract may be extended or terminated depending on the evaluation.
• If there are any false information in the submission or in the recruitment process, acceptance may be cancelled.
• The process may change depending on the situation, and if there is a change, separate guidance will be provided to the applicant.
• All recruitments are occasional. So if successful applicants occur, the recruitment announcement may be closed early.
• If the final assessment does not meet internal standards, recruitment may be cancelled.
• Personal information, including your resume, will be kept for up to two years from the date of notification of the final result of the recruitment process. But the information can be deleted if applicant requests.
• Employee Benefits may be subject to change based on the company's budget and headquarters' policies.
• As this recruitment process accepts applications and documents online only, submitted materials are not subject to return under the Fair Hiring Procedure Act. 
• All application forms and supporting documents will be securely disposed of in accordance with relevant laws and regulations after the recruitment process is completed.